This chat is in the Chat section and includes AMLC technicians and leadership. The AMLC team is almost exclusively on the floor working with animals, so this chat is used sparingly, and responses may be delayed.

Chat with AMLC for:

• Late Spay & Save clients
• Late post-adopt or post-op clients
• Client requests for lab results that have arrived
• Updates on owned hospitalized pets (not OHS pets)

Do not chat with AMLC for:

• RMI or POQ questions – these are handled through Admissions
• Spay & Save appointments not showing up online – tell owners to keep checking
• Canceling or rescheduling Spay & Save appointments – send memo to Spay & Save group
• Spay & Save payment link is not working – send memo to Spay & Save group

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